Customer Care

We know online shopping can be tricky.
We're here to help.


Chat with Us

Have a question? We're ready to answer anytime between 9am and 8pm Eastern Monday - Friday.

 

Ask a Stylist

Need a little advice on what to wear or how to style it? Our stylist can help from 9am to 8pm Eastern.

 

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Don't have time to chat? Just send us an email. Our customer service will get back to you within 24 hours.

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Call Us

Still need answers? Our customer service team is available Monday - Friday from 9am to 8pm Eastern.

801-590-9799

What Are People Asking?

  • What does 'Final Sale' mean?
  • Will you be getting ____ back in stock?
  • Where do you find your clothes?
  • Can I use more than one coupon on my order?
  • Why don't I get emails?
  • How do I change my email preferences
  • Can I use more than one coupon?
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Returns & Exchanges


RETURNS:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can return it within 30 days of delivery for a refund in the form of original payment (minus original shipping costs). Returns are subject to the “Limits” listed below.

EXCHANGES:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can exchange it within 30 days of delivery for another Shabby Apple product. When exchanging for a less expensive item, you will receive a partial refund; when exchanging for a more expensive item, you’ll receive a credit in the amount of the price of the originally purchased item and be charged for the difference. Exchanges are subject to the “Limitations” listed below.

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Shipping Information


We ship all orders to U.S. territories totaling $150 or more and all returns for FREE! Best of all, all those packages qualify for FREE EXPEDITED shipping as well. Sent through Priority Mail, they arrive in just 2-3 days!

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FREE SHIPPING OVER $150, AND ALWAYS FREE RETURNS

Returns & Exchanges


RETURNS:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can return it within 30 days of delivery for a refund in the form of original payment (minus original shipping costs). Returns are subject to the “Limits” listed below.

EXCHANGES:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can exchange it within 30 days of delivery for another Shabby Apple product. When exchanging for a less expensive item, you will receive a partial refund; when exchanging for a more expensive item, you’ll receive a credit in the amount of the price of the originally purchased item and be charged for the difference. Exchanges are subject to the “Limitations” listed below.

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New Arrivals

  • Emily Dress
    Color *Required
    Size *Required
    Color
    Size
    Emily Dress

    Emily Dress


    $86.00
  • Sheila Dress
    Color *Required
    Size *Required
    Color
    Size
    Sheila Dress

    Sheila Dress


    $86.00
  • Walk About Dress
    Color *Required
    Size *Required
    Color
    Size
    Walk About Dress
  • Coogee Sunrise Dress
    Color *Required
    Size *Required
    Color
    Size
    Coogee Sunrise Dress
  • Woolongong Dress
    Color *Required
    Size *Required
    Color
    Size
    Woolongong Dress
  • Bass Strait Wrap Dress
    Color *Required
    Size *Required
    Color
    Size
    Bass Strait Wrap Dress
  • Downtown Sydney Dress
    Color *Required
    Size *Required
    Color
    Size
    Downtown Sydney Dress
  • Eucalyptus Jacket
    Color *Required
    Size *Required
    Color
    Size
    Eucalyptus Jacket
  • Kidman Skirt
    Color *Required
    Size *Required
    Color
    Size
    Kidman Skirt

    Kidman Skirt


    $58.00
  • Cricket Dress
    Color *Required
    Size *Required
    Color
    Size
    Cricket Dress

    Cricket Dress


    $92.00
  • Watts Skirt
    Color *Required
    Size *Required
    Color
    Size
    Watts Skirt

    Watts Skirt


    $58.00
  • Surry Hills Dress
    Color *Required
    Size *Required
    Color
    Size
    Surry Hills Dress
  • Glade Skirt
    Color *Required
    Size *Required
    Color
    Size
    Glade Skirt

    Glade Skirt


    $52.00
  • Blue Palm Top
    Color *Required
    Size *Required
    Color
    Size
    Blue Palm Top

    Blue Palm Top


    $34.00
  • Bielby Sweater
    Color *Required
    Size *Required
    Color
    Size
    Bielby Sweater
  • Bielby Sweater
    Color *Required
    Size *Required
    Color
    Size
    Bielby Sweater
  • Bielby Sweater
    Color *Required
    Size *Required
    Color
    Size
    Bielby Sweater
  • Waltzing Matilda Ball Skirt
    Color *Required
    Size *Required
    Color
    Size
    Waltzing Matilda Ball Skirt
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