Customer Care

We know online shopping can be tricky.
We're here to help.


Chat with Us

Have a question? We're ready to answer anytime between 9:30am and 7pm Eastern Monday - Friday.

 

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Need a little advice on what to wear or how to style it? Our stylist can help from 9:30am to 7pm Eastern.

 

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Don't have time to chat? Just send us an email. Our customer service will get back to you within 24 hours.

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Still need answers? Our customer service team is available Monday - Friday from 9:30am to 7pm Eastern.

801-590-9799

What Are People Asking?

  • What does 'Final Sale' mean?
  • Will you be getting ____ back in stock?
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  • Can I use more than one coupon on my order?
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FREE SHIPPING OVER $150, AND ALWAYS FREE EXCHANGES

Returns & Exchanges


RETURNS:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can return it within 30 days of delivery for a refund in the form of original payment (minus original shipping costs). Returns are subject to the “Limits” listed below.

EXCHANGES:

If you neither washed nor wore your Shabby Apple clothing and the red thread trace is still intact, you can exchange it within 30 days of delivery for another Shabby Apple product. When exchanging for a less expensive item, you will receive a partial refund; when exchanging for a more expensive item, you’ll receive a credit in the amount of the price of the originally purchased item and be charged for the difference. Exchanges are subject to the “Limitations” listed below.

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The Women that Matter Most

It's no coincidence that May is when we celebrate Mother's Day. It's the month that the most beautiful flowers bloom. While tulips, daffodils and daisies fill our flowerbeds, our moms, grandmothers, sisters and friends fill our days with just as much beauty.

Christy: "My favorite thing about my mom is how selfless she is. No matter what the circumstance, I know that she would be there for me if I needed her. She also has the best sense of humor and makes me laugh everyday."

Frida: "My mom is like sunshine!"

Destiny: "I'm most grateful for my mom's strength and candor. Her willingness to share her experiences helped me understand how to handle the struggles that come with being an adult."

CK Athelia, founder of Shabby Apple: "I love dancing, fashion and any form of adventure. My mom despises any form of sweat, could survive on three rotating outfits and is a homebody. And yet, she has always been my greatest mentor.  She’s a good example to me in things that matter: love, kindness, unselfishness and goodness. How lucky I am."

Annie: "When anyone spends time with my mom, they leave a happier person."

This weekend we celebrate the women that matter most--we love you and are grateful for the beauty you bring into our lives.

Posted by: shabby apple

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